Return Policy:

At www.xclentsagarbags.com, we are committed to ensuring your satisfaction with our products. We offer a 10-day return policy to provide you with the flexibility you need. If, for any reason, you are not satisfied with your purchase, you may initiate a return within 10 days of receiving the product.

Order Cancellation:

We reserve the right to cancel orders under certain circumstances, such as unavailability of goods. In such cases, we take the responsibility to promptly inform the buyer through email or phone communication. If an order is canceled after your credit/debit card has been charged, the charged amount will be reversed back to your Card Account.

Payment Authorization: 

Upon placing an order, we seek authorization on your card for the total order amount. However, we may only charge your card for the actual portion of the order that we can fulfill, along with associated charges like shipping, taxes, and levies. Any surplus amount initially authorized but not captured within the stipulated time will not be charged. In case of any accidental charges, we commit to refunding the surplus amount promptly.

Security Measures:

To ensure a secure shopping experience, we actively monitor transactions for fraudulent activity. In cases of suspicious activity, www.xclentsagarbags.com reserves the right to cancel pending and future orders without liability. Order refusal or cancellation may also occur due to pricing inaccuracies or stock unavailability. Additional verifications or information may be requested before accepting an order. If an order is canceled after card charges, the refunded amount will be returned to the Card Account. Please note that promotional vouchers used for canceled orders may not be refunded.

Order Modification:

You have the option to cancel your entire order or specific items before we process and ship them. This allows you the flexibility to make changes to your order before it is billed and dispatched.

We value your trust in us and strive to make your shopping experience with www.xclentsagarbags.com as smooth and transparent as possible. If you have any concerns or queries, feel free to reach out to our customer support team.